Refund Policy

Last updated: 30 August 2026

We want you to be confident in your purchase. This Refund Policy explains when ChekLearn course purchases are eligible for a refund and how to request one.

Eligibility

You may request a refund within 7 calendar days from the date of your course purchase, with no questions asked, provided that you have not consumed more than 25% of the course content. The 7-day window starts from the time your payment is successfully captured.

Exclusions

Refunds are not available in the following cases:

• More than 7 calendar days have elapsed since the purchase date.
• You have completed more than 25% of the lessons in the course (measured by lesson-completion records on your account).
• The purchase was made through a discount or promotional code that explicitly excluded refunds at the time of redemption.
• The account associated with the purchase has been suspended or terminated for violation of our Terms of Service.

How to request a refund

Send an email to contact@chekresearch.com from the email address registered on your ChekLearn account. Include:

• Your Razorpay order ID or the transaction reference from your purchase confirmation.
• The course name and purchase date.
• A brief reason for the refund (optional, but helps us improve).

We will acknowledge the request within 2 business days and confirm whether it qualifies under this policy.

Processing time

Approved refunds are processed within 5 to 10 business days. The actual time the funds appear in your account depends on your bank or payment provider and is outside ChekLearn's control.

Refund method

Refunds are issued to the original payment method used for the purchase (UPI, card, net banking, etc.) through Razorpay. We cannot issue refunds to a different account or in cash.

Contact

For any question about this policy, email contact@chekresearch.com or visit our contact page.